Upgrading or newly installed Joomla CMS? You might find this error: The file Cache Storage is not supported on this platform. We have your easy fix.


More than likely this is a permission error originating from your user and the user group that the Joomla CMS expects. In our experience Joomla is looking for www-data to be the owner of the administrator/cache and cache folders and that they are writable (typically 755 permissions by the group owner). A quick command in the terminal will likely fix your woes (on Ubuntu 16.04 running a Nginx LEMP stack):

sudo chown -R www-data:www-data /var/www/html


We are simply telling our server that any and all folders within the html folder should be owned by the www-data user within the ww-data user group. Simply refresh your pages and viola!

A freshly install Joomla 3 CMS (front end, default template).


If you like Grip Fast Information Services & Technology to take a look at your new website CMS and review it for speed-killing errors or check up on its security level please leave a comment below or contact us. We are here to help YOU our customers.



About the Writer
Chris Lessley
Author: Chris Lessley
A server admin, dev ops warrior and website designer since 2002, Chris is a lover of all things Linux and open-source! Each blog topic has been tested by fire in the real world and shared with the hope to help others. Need more help? Hire me! Chris' other interests include fine art and the humanities in the classical tradition and can be found writing for our friends over at gripfastart.works. If you like this content, kindly consider donating to keep this website free to all, without ads.

Comments powered by CComment

Member of The Internet Defense LeagueOpen Source Initiative